Welcome to our Frequently Asked Questions (FAQ) page. Here, you’ll find answers to common questions about our products, services, and policies. If you don’t see the information you need, feel free to contact us at (800) 844-9234 or info@cardinalhomecenter.com.

Account & Support

Yes, we offer Net 30-day accounts that are billed monthly. To apply, complete our Credit Application.

A cash account allows customers to pay by cash, check, or credit card at the time of purchase—no credit check required.

Charge accounts are invoiced monthly and allow you to allocate charges to specific jobs or projects.

Creating an account gives you access to our online portal, where you can:

  • Place orders
  • Track deliveries
  • Download statements and invoices
  • Check balances

For assistance with accounts or orders, contact us:

📧 ecommerce@cardinalhomecenter.com

📞 (800) 844-9234

No, you can shop online as a guest or create an account for order tracking.

Products & Availability

Yes! We have a wide range of vendors offering thousands of products, including countertops, cabinets, doors, windows, flooring, decking, siding, and more.

Our Get a Quote page allows you to request pricing for in-stock items like lumber and plywood or for special order items. Start your quote today.

We can roughly cut lumber to fit in your vehicle but do not offer precise measured cuts.

Yes! Whether you’re removing trees, refinishing your floors, installing a fence, or building a kitchen, we have what you need with a rental from Cardinal Home Center. Learn more here.

We offer physical gift cards at all of our stores.

Yes, we provide flexible financing options for most of our equipment, like tractors, lawnmowers, and side-by-sides. Learn more.

Yes – Bring in a sample, and our team can match any color, even if it’s not a Benjamin Moore color!

Shipping & Delivery

We deliver up to 100 miles from each store. Contact us for details or visit our Delivery Page for more information.

Yes! Learn more on our Delivery Page.

Yes! Once your equipment is ready, we will coordinate delivery to your home or farm.

Yes! Call your local store, and we will set aside your order for pickup.

We will notify you via email or phone when your order is ready.

We deliver Monday–Friday, 7:30 AM – 4:00 PM. Specific times will be arranged with our dispatch team.

Additional Services

Yes

Yes

Yes

Yes, we can special-order flooring. Learn more about our flooring options.

Yes.

We install Hunter Douglas blinds, but do not offer installation for products such as windows, doors, cabinets, countertops, and other larger materials. We would be happy to recommend a few names of contractors you can contact.

Our Madison location does offer pool water testing.