Welcome to our Frequently Asked Questions (FAQ) page. Here, you’ll find answers to common questions about our products, services, and policies. If you don’t see the information you need, feel free to contact us at (800) 844-9234 or info@cardinalhomecenter.com.
Yes. Our masonry locations stock rebar in standard sizes and reinforcement wire panels for slabs and flatwork. Additional reinforcement products and accessories are available at select locations.
Yes! We provide pool water testing services at our Madison location. Just bring in a sample, and our team will test your water to help you maintain the right chemical balance for a clean, safe, and clear pool. Whether you’re opening your pool for the season or managing it through the summer, we’ll help you keep it in top condition.
We provide Hunter Douglas blinds installation through our trusted team, ensuring a professional fit and finish. However, we do not offer installation services for larger materials such as windows, doors, cabinets, or countertops. For those products, we’re happy to recommend qualified local contractors who can handle your project with care. Visit or call your nearest location for a referral.
Yes! We provide key duplication services for both residential and vehicle keys—including many chip and transponder keys. Our in-store key cutting is fast, accurate, and convenient, making it easy to get spare keys when you need them. Stop by your local Cardinal Home Center for reliable service and quick turnaround.
Yes! We offer a variety of special-order flooring options to fit your style and budget. From hardwood and laminate to vinyl and tile, our team can help you find the right product for your project. While flooring is not stocked in-store, we can quickly place custom orders through trusted brands. Visit your nearest location or contact us to explore samples and get started. Learn more about our flooring options.
Yes! We carry custom and semi-custom cabinets in a variety of styles and finishes, along with special-order countertops from top brands. Visit our Madison, Crozet, or Charlottesville showrooms to explore samples and schedule a free design consultation.
Yes! We offer propane tank refill services at select locations for a quick and convenient experience. Whether you’re prepping for grilling season or powering outdoor equipment, our team makes it easy to refill and get back to what matters. Availability may vary by store, so we recommend contacting your nearest Cardinal Home Center location to confirm service.
Yes! We provide a range of tool and equipment services to help you get the most out of your gear—whether it’s routine maintenance, minor repairs, or setup support. Services vary by location, so we recommend checking with the store nearest you for details. You can also visit our services page to learn more about what’s available.
We offer scheduled delivery service Monday through Saturday during regular business hours. Delivery times may vary by location and order volume, but most deliveries are made between 7:00 a.m. and 4:00 p.m. Our team will coordinate with you to confirm a delivery window once your order is processed. For best availability, especially during peak seasons, we recommend placing orders in advance. Same-day or next-day delivery may be available for in-stock items depending on your location.
We’ll send you an order pickup notification by email or phone as soon as your order is ready—typically within 1–2 business hours. This helps you plan your visit and avoid waiting. If you have questions or need to make changes, our team is just a call or email away. Be sure to bring a copy of your confirmation email or a valid ID when picking up your order.
Yes! We offer free in-store pickup—just call your local store, and we’ll set your order aside so it’s ready when you arrive.
Yes! Once your equipment is ready, we will coordinate delivery to your home or farm.
Yes! Learn more on our Delivery Page.
We deliver up to 100 miles from each store. Contact us for details or visit our Delivery Page for more information.
Yes – Bring in a sample, and our team can match any color, even if it’s not a Benjamin Moore color!
Yes, we provide flexible financing options for most of our equipment, like tractors, lawnmowers, and side-by-sides. Learn more.
We offer physical gift cards at all of our stores.
Yes! Whether you’re removing trees, refinishing your floors, installing a fence, or building a kitchen, we have what you need with a rental from Cardinal Home Center. Learn more here.
We can roughly cut lumber to fit in your vehicle but do not offer precise measured cuts.
Our Get a Quote page allows you to request pricing for in-stock items like lumber and plywood or for special order items. Start your quote today.
No, you don’t need an account to place an order—you can check out as a guest. But creating an account gives you extra benefits. You can track orders, see past purchases, download invoices or receipts, and save your info for faster checkout next time. It’s helpful whether you’re managing a job or shopping for your home.
For help with your account or an order, reach out to our support team:
📧 ecommerce@cardinalhomecenter.com
📞 (800) 844-9234
We’re here to assist you during regular business hours.
Creating an online account gives you full access to our customer portal, where you can:
- Place orders anytime
- Track deliveries in real time
- Download statements and invoices
- Check your account balance
Charge accounts for contractors are billed monthly. You can assign purchases to specific jobs or projects, making it easier to track spending and keep accurate records. They’re ideal for contractors, property managers, and businesses with multiple job sites. This system simplifies billing, improves budgeting, and supports accurate job costing.
A cash account allows customers to pay by cash, check, or credit card at the time of purchase—no credit check required. It’s a simple and convenient option for customers who prefer to pay as they go, without setting up a credit line. Whether you’re tackling a one-time project or making regular purchases, a cash account keeps the process quick and straightforward with no approval delays.
Yes, we offer Net 30-day accounts with monthly billing to help you manage your project expenses more efficiently. These accounts give you the flexibility to purchase materials now and pay later making it easier to stay on schedule and within budget. To apply, simply complete our Credit Application. Our team will review your submission promptly and follow up with next steps.