Employee Spotlight: Mike Kreh, Crozet Sales Associate

Meet Mike Kreh, a Sales Associate at our Crozet store who brings 25 to 30 years of building industry experience to Cardinal Home Center. Mike’s history with Cardinal actually goes back further than his current role. After previously working for the company, he returned as an Outside Sales Representative at Lake Anna when he was ready to step away from the physical demands of working in the field.

More recently, Mike made the move from outside sales at Lake Anna to the sales counter at Crozet, a transition he describes simply as “amazing.” His days at the store are anything but slow. Between helping walk-in customers, answering phone calls, managing special orders, and assisting with larger projects, Mike says a typical day is “non-stop.”

Old-School Customer Service

That experience has given Mike a straightforward philosophy for building strong relationships with contractors and homeowners: be honest, keep your word, and provide dependable, old-school customer service. Those principles were important when he worked with contractors in outside sales, and they continue to guide how he helps customers at the counter today.

When someone comes to Cardinal with a more involved project, Mike tries to look at it from the customer’s perspective. He puts himself in their shoes and considers what he would do if it were his own project. Mike uses that perspective to ask questions and help identify the right solution. On larger projects and special orders, one of the biggest challenges is balancing that attention to detail with the steady flow of customers and phone calls throughout the day.

Part of the Crozet Team

Mike also appreciates the people working alongside him at Crozet. He describes the team as helpful and enjoyable to work with, with everyone willing to do what they can to make sure customers leave happy.

Music, Friends, and Family

Outside of Cardinal, music is a big part of Mike’s life. He spends his free time DJing events and running sound for bands, along with simply enjoying time with friends and family. In fact, when asked when he’s happiest, his answer was an easy one: when he’s spending time with the people closest to him.

With decades of industry experience, a customer-first approach, and plenty of practical knowledge to share, Mike is a great resource for customers tackling projects big and small. Stop by our Crozet store and say hello to Mike the next time you’re planning a project!