Kelly Shiflett, Paint Pro with 18 Years of Color Expertise at Cardinal Home Center
If you’re looking to give your home a fresh coat of paint, you’ll want to head to Cardinal Home Center, where you’ll find a true expert in the paint department. Meet Kelly Shiflett, a Benjamin Moore paint sales specialist at our Crozet location who has been with the company for 18 years.
Starting as a receiving and stocking associate, Kelly quickly moved into paint sales and has been helping customers choose the perfect shade for their homes ever since. “My role at Cardinal Home Center is to offer expert advice on choosing paint color,” says Kelly.
When customers ask for a specific color, such as white or sage green, Kelly guides them through the process. “Ben Moore’s website has a handy color picker that shows how a color will look in a room, and customers can also bring in a fabric swatch to help us suggest the best match.” To ensure customers are confident in their choice, Kelly also offers half-pint samples to try before buying.
If you’re wondering if you should always use a primer, Kelly says it depends on your painting surface. “Primers aren’t necessary for all surfaces, but they’re important for raw surfaces unless the paint is designed to adhere directly to that surface,” advises Kelly.
When determining how much paint to buy, Kelly says it depends on the color and product you choose, but don’t worry – the team at Cardinal Home Center can help you determine the exact amount you’ll need. And as for the most popular paint color customers ask for? “It changes all the time, but some of the most popular over the years have been Chantilly Lace, Balboa Mist, and Hale Navy,” shares Kelly. “Some colors are timeless and never go out of style.”
Working at Cardinal Home Center has taught Kelly a lot, especially in customer service. “I started working at 20 and learned valuable skills that have become essential in her work and appreciated by customers.”
When Kelly isn’t helping customers at Cardinal Home Center, she loves to spend time with her husband and fur babies. And when they are ready to relax, Kelly and her husband make an annual trip to Hatteras, which they look forward to each year.
Kelly and her husband recently purchased their first home and have their own DIY projects, including installing a new roof and sprucing up the shutters with a fresh coat of spray paint.
So there you have it, folks. A painting pro who knows the ins and outs of paint and has a passion for color, customer service, and spending time with loved ones. Head to Cardinal Home Center and ask for Kelly for a painting experience that’s both informative and enjoyable.
